Your Privacy Matters to Us

At Z Care Home Nursing, we value your trust and are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, and safeguard the data you provide when you use our website or home nursing services.

By visiting our website or using our services, you agree to the practices described in this policy.

1. Information We Collect

We may collect the following types of personal information:

• Personal Identification Details: Name, age, gender, contact number, and address.

• Medical Information: Patient health condition, medical reports, and doctor’s instructions (only when required for service delivery).

• Payment Information: Billing details, bank transfer receipts, or transaction IDs.

• Website Usage Data: IP address, browser type, and pages visited to help us improve user experience.

We collect only the information necessary to provide safe and efficient healthcare services at your doorstep.

2. How We Use Your Information

Your data is used strictly for professional and operational purposes, including:

• To schedule and provide home nursing, caretaker, and physiotherapy services.

• To communicate with you about bookings, payments, and updates.

• To maintain medical and service records for accuracy and safety.

• To enhance our website and improve customer experience.

• To comply with legal and regulatory requirements.

3. Data Protection and Security

We use secure servers, encryption, and restricted access to protect your personal data.
All our staff members are trained to follow strict confidentiality protocols, ensuring that patient information is handled with the utmost care and professionalism.

Your personal data is never sold, shared, or disclosed to third parties without your consent unless required by law.

4. Information Sharing

We may share your information only in the following situations:

• With our nurses, caretakers, or healthcare professionals who need it to provide proper care.

• With trusted partners or service providers who assist in payments or operations (under strict confidentiality).

• When required by law enforcement or government authorities.

All shared data is limited to what is absolutely necessary for service provision.

5. Cookies and Website Tracking

Our website may use cookies to enhance your browsing experience.
Cookies are small files stored on your device to help us recognize your preferences and improve functionality.

You can choose to disable cookies through your browser settings, though some website features may not work properly if disabled.

6. Your Rights

As our client, you have the right to:

• Access and review the information we hold about you.

• Request corrections or updates to inaccurate details.

• Ask for the deletion of your data (where legally permissible).

• Withdraw consent for the use of your personal data.

To exercise these rights, please contact us directly.

7. Data Retention

We retain personal data only for as long as necessary to:

• Complete service delivery,

• Fulfill legal obligations, and

• Maintain accurate medical and billing records.

After this period, data is securely deleted or anonymized.

8. Third-Party Links

Our website may contain links to external websites.
Please note that Z Care Home Nursing is not responsible for the privacy practices or content of these third-party sites.
We encourage users to read the privacy policies of any external websites they visit.

9. Updates to This Policy

We may update this Privacy Policy from time to time to reflect new regulations or improvements in our services.
All updates will be posted on this page with a revised “Last Updated” date.

Last Updated: [16/10/25]

10. Contact Us

If you have any questions, concerns, or requests related to our Privacy Policy, please contact us at:

📞

📞 Phone: [+923276575597]

📞 Phone: [+923008120547]
📧 Email: [zcare.5327@gmail.com]🏠 Address: [Your Office Address]

Conclusion

Your privacy is our priority.
At Z Care Home Nursing, we handle your information with complete confidentiality and care — because your trust is the foundation of our service.